U.S. and global consumers are driving change in retail as never before. Ubiquitous internet access, and changing consumer values, preferences, and lifestyles, have led to unprecedented disruption in virtually every industry; retail perhaps more than any other. This digital revolution continues to transform the way customers buy and interact with retailers and products. And the pace and depth of these changes is both unprecedented and accelerating. Retail innovation chiefs see two trends driving the industry more than any other: the trends toward “ubiquitous and ultra-personal shopping” and toward a circular economy.